Trust & Safety
YOUR MONEY, PROTECTED.
REYES is built to keep your information private and help you avoid scams. This page explains exactly what we promise — and what we don't.
Our promises
We'll never ask for your password or codes
REYES will never ask for your password, a login link, or a verification code — by email, text, phone, or DM. Anyone who does is not us.
We don't sell your data
We don't sell your personal information to advertisers or data brokers. Your data is for running REYES for you.
We protect your account
New accounts must verify their email. You can turn on two-factor sign-in (authenticator app). Sensitive data is stored encrypted and protected with row-level access rules.
We never pressure you
REYES will never rush you, threaten you, or ask for gift cards, crypto, or wire transfers. Ever.
How to tell it's really REYES
Our only official channels are the real reyes.app domain and support@e2v.ai. If a message claims to be REYES but breaks any of the promises above, ignore it and go to reyes.app directly to check.
Spotting scams
Common red flags to watch for:
- Urgency or threats — "act right now" or "you'll be arrested."
- Gift cards, crypto, wire transfers, or instant apps (Zelle, Cash App, Venmo).
- Contact out of the blue — a call, text, DM, or email you didn't expect.
- Anyone asking for your password, login code, verification code, or SSN.
- Guaranteed offers, approvals, or refunds — especially for an up-front fee.
- Overpayment "refunds" — they pay too much and want some back.
Scam Shield walks you through specific situations and red flags. It's guidance to help you decide — not a guarantee.
If you've been targeted
- Stop. Don't pay, send codes, or share more information.
- Verify independently — call the company at a number you look up yourself (not one they gave you).
- If you shared your REYES password, change it now and turn on two-factor sign-in in Settings.
- Report it so others are warned:
- General fraud: ReportFraud.ftc.gov
- Identity theft: IdentityTheft.gov
- Tax / IRS imposters: forward emails to phishing@irs.gov and report at tigta.gov
- Online crime: IC3.gov
How we handle your data
We collect only what we need to run REYES for you, restrict who can access it, and encrypt sensitive information at rest. Access to your records is gated by row-level rules so other users can't see your data.
For the full details, see our Privacy Policy and Terms.
Contact a human
Security concern, suspicious message, or account issue? Email support@e2v.ai and a person on the REYES team will respond.
REYES is an organizing tool — not a bank, CPA, law firm, or financial advisor. Trust & Safety describes current product controls and is not an independent certification.
